The Company operates as a ‘Controller’ or ‘Business’ (“Controller”) with regards to information you provide inside the Website, both actively and passively (see section on ‘Cookies’ below), and information that you provide in the context of buying our products and purchasing our Services.
The Company is not selling your personal information and has not done so in the past 12 months.
1.What is Personal Data?
2.Personal Data We Collect and Process
If you use our Services or purchase our products, we may collect and you may provide us with the following personal data:
1.Contact information upon purchase of our products and our services – Full name, phone number, e-mail address, shipping, and billing addresses. Upon purchase you may also be required to share information regarding your payment methods (Zip code, credit company ect).
2.Contact Us/ Get More Information – Full name, phone number, email address, Company name and segment, job title.
3.Customer Care – feedbacks concerning the Services.
4.Information regarding your use of the Services and products – Usage frequency and manner,., user inputs, interactions with the Services, etc.
PLEASE DON’T SHARE ANY INFORMATION REGARDING YOUR HEALTH CONDITION OR ANY MEDICAL ISUUE (LIKE SIDE EFFECTS) THROUGH THE WEBSITE. MEDICAL INFORMATION MUST BE SHARED ONLY THROUGH THIS LINK.
5.Passive technical information such as the IP address of your end-point device.
6.Online identifiers (e.g., cookies, tags, etc.) – Used for operational, analytical, and marketing reasons. For more information about online identifiers, please go to the section “Cookies” in this policy.
7.The Services or the producats are not directed to individuals under 16. The Company does not knowingly collect personal information from individuals under the age of 16. If you are a parent of an individual under 16 and believe your child has provided personal information to the Company, please contact us at support at granalix.com
3.why We Collect and Process the above Personal Data
We use the information collected above to provide and operate our Services and provide customer support. You are not obliged to provide any of the information above, but without it, we may not be able to grant you with proper use of the Services.
Based on our Company’s legitimate interests, the information collected may also be used to improve our Services, products and other services, statistical purposes , to conduct further research, or to develop future services and products. Either way, we do not share any of the information with third parties, unless you have given your consent, or as specifically detailed below.
We collect certain technical information that does not by itself identify a specific individual, such as technical data collected from your browser, and your cellular device, for the improvement of our Services and products. Such information includes browser type, Internet Service Provider (ISP) details, network status and other types of device activity.
We may use anonymized data for our own purposes, including with our business partners. Such information shall not identify you.
We may use online identifiers and similar services (e.g., Google Analytics, cookies, tags, etc.) to help us deliver a better and more personalized service to you by enabling us to gauge usage patterns, customize our Services according to your individual preferences, speed up your searches and for advertising & marketing purposes, based on your consent, or our legitimate interest, as applicable for each identifier purpose category. For more details regarding our use of these tools, see the section on ‘Cookies’ below.
4.Sharing Personal Data
Your Personal Data might be shared as follows:
We use a limited number of service providers, who act as our processors, to assist us in providing our Services. For example, we may share data with third parties who provide services to us, such as storage services. These third parties may access, process, or store personal data in the course of providing their services as requested by Us to provide and maintain the Services we provide you.
If necessary, for legal and/or regulatory purposes.
In the event of a breach or suspected breach of contract by you or on your behalf, including our Terms and Conditions, our Privacy Policies, and for any related legal implications.
If it would mitigate our liability in an actual or potential lawsuit or when necessary or appropriate to protect our rights or property or the rights or property of any person or entity.
5.Transfer of Personal Data to a third country
When you use our Services we may transfer, store, and otherwise process data about you on servers or databases located outside of your country of residence, which could have different data protection laws. By using our Services, you acknowledge and agree to this kind of processing. If you do not want Personal Data to be transferred, stored, or otherwise processed as mentioned above – please do not submit any information to us.
When we process, including transfer, data on EU individuals outside the EEA, we conform to the GDPR regulations.
We use “cookies” and other similar technologies (such as tags, analytics etc.) in providing our Services to you. Such technologies allow us to collect information about our users, their devices, and their online behavior automatically, which we can then use to enhance your experience on the Website, improve our Services, personalize your user experience, collect statistics about user preferences, behavior, etc. and administer a variety of other analytical tasks.
In general, a “cookie” is a small piece of information that a website assigns to your computer or mobile device while you are viewing it. Cookies could be very helpful and can be used for a variety of purposes, such as allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences, and making the interaction between you and the Services quicker and easier. Cookies may also be used to help ensure that the advertisements you see, if any, are relevant to you and your interests.
There are 3 types of cookies used in our Services: Essential, Analytical, and Targeting cookies.
Essential cookies are strictly necessary for the Website/applications to run smoothly and to provide our Services.
Analytical cookies are used by us throughout the Website/applications, to learn how you interact with content and improve content and Services and enhance your future experience on the Website/applications.
Targeting cookies may be used throughout the Website to make advertisements more relevant to you and interests based.
Some cookies are removed when you close your browser session (temporary), other cookies last for longer periods (persistent) and can be used to recognize your device on different browsing sessions or keep track of saved products in your shopping cart between sessions. You can view the expiry date of each cookie, through your browser settings.
You can find more information about cookies at www.allaboutcookies.org. You may remove our cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Services may not operate properly, and your experience may be limited.
Although we do not have control over these third-party cookies, you are able to disable such cookies through your individual browser settings. Please note that the settings offered by a certain browser or device often only apply to that particular browser or device.
You can find more information about cookies and other online tracking technologies through the following websites:
In addition, you can also find additional information on how we use tracking technologies by reading the cookies section on your browser’s settings.
Some Web browsers offer a “Do Not Track” (“DNT”) signal. A DNT signal is a HTTP header field indicating your preference for tracking your activities on a service or through cross-site user tracking. Our Services do not respond to DNT signals.
7.What kind of security measures for the compliance with data protection?
The Company values and respects the privacy of its Website users. Hence, it uses appropriate and customary means to secure the personal data collected and stored in its systems, as further detailed in our Terms.
Moreover, we use security measures designed to protect against the loss, misuse, and alteration of the information under our control. When applicable, data transfers are encrypted during transmission. In addition, information that we store is maintained and archived on secure servers that are hosted on industry standard secured data centers. Access to this information is protected by multiple layers of controls, including firewalls, role-based access controls, authentication mechanisms and monitoring. The information is backed up, and archives are stored in a secure location. The company is taking any reasonable action to keep your information safe. Nevertheless, we are not responsible for any damages to the information, or to the functionality of the Services, caused by reasons beyond our control, force majeure, cyber-attacks, pandemics, strikes, etc.
8.Interaction with Third Party services
As a data subject, you may have certain rights concerning your Personal Data vis a vis the Controller of your Personal Data.
The Company operates as a Controller or Business (“Controller”) with regards to personal information you provide or we collect through your use of the Website, both actively and passively (see section on ‘Cookies’ above), as described above.
Note that when you send us a request to exercise your rights, we will need to reasonably authenticate your identity and the applicability of your request. We need to do it to make sure that you are who you claim to be, therefore we may ask you for further information.
If we need to delete your personal data following your request, it may take some time until we completely delete residual copies of your personal data from our active servers and from our backup systems.
Please note that we may need to retain certain information for recordkeeping purposes, including legal and taxes, and/or to complete any transactions that you have begun prior to your request.
To exercise these rights, please contact us at support at granalix.com and detail your request (e.g., review, access, modify, or rectify your information, etc., all under the appropriate circumstances and as applicable to you by law). We will do our best to respond to your request as soon as possible.
If you think your Personal Data is subject to the GDPR, you may –
Request to review your Personal Data, request deletion of your Personal Data, restrict the processing of your Personal Data, object to the processing of your Personal Data, or request to receive an electronic copy of your Personal Data for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), from the Controller in control of your personal data.
After deletion or restriction of processing, you may not be able to access some or all features or Services.
If you are based in the European Union, you have the right to file a claim before the responsible data protection regulatory authority – https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
If you are a California Resident, you may also –
Request the execution of the following rights, from the Business in control of your personal information:
‘Right to Know’ – As a Californian resident, California law provides you the right to know what personal information about you has been collected, used, and disclosed. If any of the information is wrong or incomplete, you may ask to rectify it.
‘Right to Deletion’ – As a Californian resident, California law provides you the right to request the deletion of any personal information that has been collected about you.
Please note that a Business may not discriminate against you for exercising any rights under the California Consumer Privacy Act.
10.California Consumer Rights Notice
Under California Civil Code Section 1789.3, Consumer Physics is required to provide California residents with the following specific consumer rights information:
This website is owned and operated by Granlix Biotechnologies LtdTo file a complaint regarding this website or to receive further information regarding use of this website, please contact us via email at support at granalix.com. We will do our best to reply within reasonable time.
You also may contact the Complaint Assistance Unit of the Division of Consumer Services of California’s Department of Consumer Affairs in writing at 400 R Street, Suite 1080, Sacramento, California 95814 or by telephone at (916) 445-1254 or (800) 952-5210.
11.Retention of Personal Data
As Controller we will retain your personal data only for a limited period, as needed to fulfill the purposes of processing as mentioned above. After that time your personal data will be erased.
Where we enter into a contract with you, we will keep your data for the duration of the contractual relationship you have with us, and, to the extent permitted, after the end of that relationship for as long as necessary to perform the purposes set out in this notice, including for legal purposes.
We may process and keep your data in order to provide you a better service in your future correspondence with us, under our legitimate interests and/or for legal requirements and purposes, as set by under law, regulations, authorities or other.
We may keep aggregated non-identifiable data without limitation, and to the extent reasonable we will delete or de-identify potentially identifiable information, when we no longer need to process the information for the purposes mentioned in this policy.