The processing of your order usually takes 1-3 business days.
When your order ships, you will receive a text message with a tracking number and a link to track it.
It usually takes 3-7 business days for shipping to arrive.
You can track your order by clicking here
Orders outside Israel and the U.S. may be subject to applicable duty and taxes that are not included in our prices. The customer is responsible for paying these fees in order to receive their order. For more information, contact your local customs office.
It is not our responsibility if there is a delay in delivery caused by severe weather, natural disasters or strikes, and some carriers may experience delays during the holiday season. In addition, we are not responsible for delays caused by customs and/or border controls.
By using the Site and any Service or purchasing any Product, you agree not to access the Site from any place or territory where its contents are illegal, and that you, not us, are responsible for compliance with all applicable laws and regulations (including, without limitation, import laws and regulations).
For questions regarding shipping policy, please contact support(at)granalix.com.